Effective Date: May 2026

This Privacy Policy explains how HIMALAYA MINES (PRIVATE) LIMITED collects, uses, stores, and protects information when users access or use the Himalaya Mines Official mobile application.

1. Company Information

HIMALAYA MINES (PRIVATE) LIMITED is a Pakistan-based company providing mineral-related business information, service inquiry support, quotation request options, corporate communication, and official company contact assistance through this app.

This app is designed only for safe business communication and official service inquiries.

2. Information We Collect

The app may collect information that users voluntarily submit through the inquiry or contact forms, including:

  • Full name
  • Company name
  • Phone number
  • Email address
  • City or inquiry location
  • Selected service
  • Required quantity or business requirement
  • Message or inquiry details

We do not collect sensitive personal information unless the user voluntarily provides it in the inquiry message.

3. How We Use Your Information

The information submitted through the app may be used for the following purposes:

  • To respond to user inquiries
  • To process quotation or service requests
  • To understand user requirements
  • To contact users through official communication channels
  • To provide company service information
  • To improve app functionality and customer support
  • To maintain internal inquiry records
  • To prevent misuse, spam, fraudulent requests, or unauthorized use

We use user information only for legitimate business communication and service inquiry purposes.

4. Safe Use and Compliance Notice

The Himalaya Mines Official app is created for corporate communication, mineral service information, quotation requests, and business inquiries only.

This app does not provide:

  • Explosive handling instructions
  • Blasting guidance
  • Unsafe mining operation methods
  • Chemical extraction instructions
  • Illegal excavation guidance
  • Weapons-related content
  • High-risk operational training
  • Restricted product sales
  • Cryptocurrency mining services
  • Investment or profit guarantee services

All inquiries are subject to official company review, availability, verification, applicable laws, and responsible business practices.

5. Data Sharing

We do not sell, rent, or trade user personal information.

User information may only be shared in limited situations, such as:

  • With authorized company representatives for inquiry handling
  • With service or communication providers assisting company operations
  • When required by applicable law, regulation, legal process, or government authority
  • To protect company rights, users, app security, or prevent misuse

Any sharing is limited to business, legal, or security purposes.

6. App Permissions

The app is designed to work with minimal permissions.

The app does not require unnecessary access to:

  • Camera
  • Microphone
  • Contacts
  • Background location
  • Photos or media files
  • SMS
  • Call logs

If any permission is added in future versions, it will be used only for a clearly explained app feature and according to applicable platform policies.

7. Location Information

The app may ask users to enter a city or delivery/inquiry location manually in the inquiry form.

The app does not track users in the background and does not collect precise GPS location unless a future feature clearly requests permission and the user allows it.

8. Data Storage and Security

We take reasonable technical and organizational measures to protect user information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet-based service, mobile application, or electronic storage method is completely secure. Users should avoid submitting highly sensitive or unnecessary personal information through the app.

9. Data Retention

We may retain submitted inquiry information for as long as necessary to:

  • Respond to the inquiry
  • Maintain business communication records
  • Resolve disputes
  • Meet legal or regulatory requirements
  • Improve customer support and service quality

When information is no longer required, it may be deleted or securely archived according to company practices.

10. User Rights

Users may contact us to request:

  • Access to their submitted information
  • Correction of inaccurate information
  • Deletion of inquiry information where applicable
  • Clarification about how their information is used
  • Withdrawal from future communication

Requests may be subject to identity verification, legal requirements, and business record obligations.

11. Children's Privacy

This app is intended for business users and general informational use. It is not designed for children under the age of 13.

We do not knowingly collect personal information from children. If a parent or guardian believes that a child has submitted personal information through the app, they may contact us to request removal.

12. Third-Party Services

The app may include links or contact options that open third-party services such as email, phone dialer, browser, maps, or messaging apps.

We are not responsible for the privacy practices, content, or security of third-party platforms. Users should review the privacy policies of those third-party services separately.

13. Internet and Device Information

The app may use standard device or internet functionality required for normal operation, communication, or app improvement. Any analytics or technical data used in future versions will be handled according to this Privacy Policy and applicable platform requirements.

14. No Financial or Investment Advice

The app does not provide investment advice, financial promises, profit guarantees, trading advice, or mining investment schemes.

Any business communication through the app is for company service inquiry and informational purposes only.

15. User Responsibility

Users agree not to use the app for:

  • Illegal activities
  • Unsafe mining operations
  • Restricted product requests
  • Fraudulent inquiries
  • Misleading information
  • Harassment or spam
  • Violating applicable laws or third-party rights

The company may ignore, reject, or report suspicious, unsafe, illegal, or abusive inquiries.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to app improvements, legal requirements, business changes, or platform policy updates.

Updated versions may be posted inside the app or on the official privacy policy page. Continued use of the app after updates means the user accepts the revised Privacy Policy.

17. Contact Us

For privacy questions, data requests, or official communication, contact:

HIMALAYA MINES (PRIVATE) LIMITED

Email: info@himalayamines.online